Last Updated: December 21, 2025
1. Introduction Welcome to The Crescent Digital. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website thecrescentdigital.com, use our services, or engage with us via email.
Because we operate from Spain, this policy is drafted to comply with the General Data Protection Regulation (GDPR) of the European Union.
2. Data Controller The entity responsible for the processing of your data (The Data Controller) is:
Commercial Name: The Crescent Digital
Legal Representative: Mohammad Ahmed Mohamed
Address: Madrid, Spain
Email: info@thecrescentdigital.com
3. Information We Collect We collect information that you voluntarily provide to us and information that is automatically collected when you visit the site.
A. Personal Data You Provide We collect personal data when you fill out contact forms, request an audit, or subscribe to our newsletter. This includes:
Name and Surname.
Email address.
Phone number.
Business name and website URL.
Any other information you choose to provide in the message body.
B. Automatically Collected Data (Tracking & Analytics) When you visit our website, we may automatically collect certain information about your device and usage, using cookies and similar tracking technologies. This includes:
IP address.
Browser type and version.
Operating system.
Pages viewed and time spent on the site.
4. How We Use Your Information We use the information we collect for the following purposes:
To Provide Services: To deliver the digital marketing services, audits, or consultations you requested.
To Communicate: To respond to your inquiries via email or phone.
Marketing & Newsletters: To send you updates, industry insights, or offers related to our services (only if you have opted-in).
Internal Record Keeping: We store client contact details in our internal Customer Relationship Management (CRM) system to manage our business relationship.
Improvement: To analyze website traffic and improve our user experience using tools like Google Analytics.
5. Tools and Third-Party Processors We do not sell your data. However, we share data with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are:
Email Marketing: We use Email marketing platforms to manage our email campaigns. Your email address and name may be stored on third party servers for the purpose of sending you communications.
Analytics: We use Google Analytics to understand how visitors interact with our site. Google may use cookies to collect anonymous usage data.
Advertising: We may use Google Ads or Meta (Facebook/Instagram) Pixels to measure the effectiveness of our advertising campaigns.
6. International Data Transfers Some of our service providers (e.g., Google) may process data outside the European Economic Area (EEA). Whenever such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your privacy rights.
7. Data Retention We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, or as required by law (e.g., for tax and accounting purposes once you become a paying client).
8. Security We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process, including the data stored in our internal CRM systems. However, please remember that no transmission over the internet is 100% secure.
9. Your Rights (GDPR) Under the GDPR, you have the following rights regarding your personal data:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct tailored or incomplete data.
Right to Erasure («Right to be Forgotten»): You can ask us to delete your personal data when it is no longer needed.
Right to Withdraw Consent: If you subscribed to our emails, you can unsubscribe at any time by clicking the «Unsubscribe» link in the footer of any email.
To exercise any of these rights, please contact us at: info@thecrescentdigital.com
10. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be indicated by an updated «Last Updated» date at the top of this page.
